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 "Ageless beauty doesn't have to be complicated;but it can be a divine, luxurious ritual"

Dr Mariano Spiezia

You've Got Glitter On Your Face - Stardust Face Mask

Returns

Returns

ORDER INFORMATION

Can I change my order once I have placed it?

Please contact us as soon as you realise there is an issue with your order and we will try to help. As our warehouse is constantly processing your orders sometimes we may be unable to edit your order as it may already have been processed.

I’ve ordered the wrong item and need to change it before my order is sent.

RETURN CONDITIONS

For hygiene reasons we are unable to accept the below items for return if you have changed your mind.

Earrings

Makeup/Skincare/Beauty Applicators

FAULTY ITEMS

I received a faulty item. What should I do?

In the unlikely event that you receive a product that is faulty we are happy to help you out with a replacement or refund if the product you have purchased is:

Significantly different from the description shown

If it is faulty and can't be easily fixed or replaced.

We do not offer refunds for change of mind or incorrect selection.

The Team pride themselves in hand checking item and thoroughly inspecting, all goods before they are sent out to you.

If you have any questions please email us at glowskinstudiobysarah@gmail.com

AFTERPAY AND ZIPPAY

If youwish to return your product/s to change sizes or change of mind you are eligible for a credit only. Your credit note will last 3 years from the date of issue. You are only eligible to receive a full refund via Afterpay or ZipPay if the goods are faulty and can't be easily fixed or replaced or are not as described.

Do my payments stop if I return an item I brought on AfterPay or ZipPay?

You still have to continue paying your payments as you will be issued with a store credit for the full amount that you paid originally, which you may use straight away. Credit notes last for up to 3 years.

SECURITY CHECKS

You may be required to verify your account, if our online support team contacts you. Remember this is for your benefit, to ensure your card is not used without your consent. If we discover anyone trying to use another person's card or details without consent, we will not hesitate to report them to the Australian Federal Police.

COVID-19

Currently all parcels are being shipped as normal.